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I’ve spent more than 15 years in the insurance industry, including the past 13 years as a Senior Training Specialist at Liberty Mutual, where I’ve led key initiatives to strengthen collaboration and optimize processes. I’ve always been passionate about employee experience and talent development, and I’m thrilled for what’s ahead.

NAAIA Orlando is officially here, and we’re ready to cultivate meaningful partnerships that empower and elevate our members!

Michael is a nearly 20-year veteran of the insurance and financial services industry. He started when he was only five years old. Ha!

By day, he serves as Senior Manager of Claims at Security First Insurance Co. His skillset ranges from Sales, Service, Claims, Quality Assurance, Agency Communications, and Catastrophe. He is extremely passionate about development and growth, and enjoys helping coach and develop new team members and mentees.

Mike holds double Bachelor of Science degrees from Illinois State University in Business Management (Entrepreneurship) and Marketing (Integrated Marketing Communications), an MBA from the University of North Florida (HR & Organizational Administration), a Master of Integrated Marketing Communications from West Virginia University, and finishing up his Master of Arts in Technical Writing from the University of North Alabama. He holds 23 Insurance and IICRC Certifications, with the goal of one day holding the most…or at least be in the top two.

Mike’s professional and community involvement activities include: NAAIA Orlando Chapter, The CPCU Society – General and Central Florida Chapter, National INVEST Program, Company Ambassador of the IICRC, the Daytona Beach Alumni Chapter of the National Panhellenic Council, Alpha Phi Alpha Fraternity, Inc., and the International Business Fraternity, Delta Sigma Pi.

He does this while also giving back to the local universities via completing employer mock interviews, workshops, and career development seminars.

Tre’ Mason is an accomplished EDX Consultant at Sun Life, where he focuses on optimizing digital exchange processes, enhancing data quality, and leveraging automation to improve enterprise efficiency and client outcomes. His expertise spans EDI/EDX workflows, AI-supported operations, and process innovation.

In addition to his professional work, Tre’ serves as the Public Relations and Marketing Lead on the Board of the NAAIA Orlando Development Chapter. In this role, he strengthens strategic communication efforts, amplifies community visibility, and supports initiatives that advance the development of Black talent within the insurance and financial-services industry.

Tre’ is a proud graduate of Miles College, earning his Bachelor’s degree in Marketing/PR in 2015. His achievements and continued impact led to his recognition as a 2024 Miles College 50 Under 50 honoree a testament to his leadership, community influence, and professional excellence.

Mia Nedd is an accomplished insurance professional and rising industry leader with deep expertise in property claims, manufactured homes, and Florida regulatory compliance. Known for her strategic thinking, operational excellence, and commitment to developing future talent, Mia serves as the Emerging Leaders Chair for the National African American Insurance Association (NAAIA), where she champions professional growth, mentorship, and community-building for the next generation of insurance professionals.

With a proven track record in field and desk adjusting, claims operations, and catastrophe response, Mia brings a unique blend of technical proficiency and people-centered leadership. She is recognized for her ability to bridge field realities with organizational goals, streamline complex claims processes, and elevate service quality through training, coaching, and continuous improvement.

Mia’s dedication to leadership development extends far beyond her day-to-day work. She actively collaborates with industry partners, local chapters, and national committees to create pathways for emerging professionals—focusing on education, visibility, and access to career-advancing opportunities. Her leadership style reflects a strong foundation in servant leadership, advocacy, and empowerment.

Mia is a member of the APCIA Emerging Leaders Class of 2025 and frequently volunteers in her local Florida community, including initiatives supporting youth education and career exploration. She is passionate about mentorship, professional excellence, and building diverse, sustainable talent pipelines that strengthen the insurance industry as a whole.

Outside of her professional commitments, Mia enjoys traveling, photography, and contributing her creative skills to community and entrepreneurial projects.

Keir Lee, CEO & Founder of Bureau of Claim Scene Investigations (BCSI), has 30 years of experience in claims management, 3rd party consulting, adjusting, umpire, appraiser, arbitration and expert witness services. He founded BCSI in 2012 to streamline the claims management and dispute resolution process. BCSI offers clients a diverse and complete range of expert, responsive claim services. Keir has an extensive background in insurance claims, construction project management, adjusting and estimating.

With a reputation built on trust and unbiased accuracy, Keir is a highly sought after Adjuster, Umpire, Appraiser, Arbitrator and 3rd Party Expert. He has worked numerous storms, hurricane and weather events throughout Florida, Georgia, Louisiana, Mississippi, Oklahoma, Arkansas, Tennessee, Alabama, Texas, North and South Carolina, Virginia, Missouri, Connecticut, California, Nevada, and New Mexico. He also presents on topics related to claims management and property damage.

Committed to advanced education, collaboration and improving the industry, Keir is currently serving on the Board of Directors for the Windstorm Insurance Network, Inc. and is a Board Member for the Orlando Claims Association (OCA). With three decades of combined experience as an Insurance Adjuster (IA), Public Adjuster (PA), and Home Improvement Contractor (HIC), he has a thorough understanding of all points of view. He utilizes this knowledge to serve his clients as an IA.

Prior to launching BCSI, Keir worked as an Insurance Adjuster and Claims Examiner for adjusting firms, insurance carriers, as well as third-party administrators (TPAs) for over 15 years. He specialized in insurance appraisals, umpire services, litigation support, and claims consulting services for everyday and catastrophe claims.

Talent Acquisition Professional at a major insurance brokerage firm, she has helped build awareness of careers in insurance since 2022, supporting recruitment for roles ranging from corporate finance to account management. She manages the company’s recruiting and DEI partnerships, including developing relationships with local HBCUs to advance its mission of diversity, inclusion, and belonging.

Rasheeda Garricks is a seasoned insurance industry professional with extensive experience in claims, training, and workforce development. She leads operations at R.G. Smith & Associates and serves as an independent adjuster coach, helping new and experienced adjusters build sustainable careers in the field.

Rasheeda holds a Bachelor’s in Finance and an MBA with a concentration in Business Intelligence and Data Analytics. Throughout her career, she has supported initiatives that strengthen industry knowledge, expand access to professional opportunities, and promote diversity within the insurance sector.

In her service to NAAIA, Rasheeda brings a commitment to professional excellence, mentorship, and developing the next generation of insurance leaders.